• Sign in to Etsy.com on a web browser (not the Etsy app on a mobile device) and go to "Your account".
• Go to Purchases and Reviews
• Next to the order, select Download Files
• If you don't see a download button, click the tiny grey arrow to the right of the order – this will bring you to the Downloads page

If your payment is still processing, the Download Files button will be grey.

It's always a good idea to save your files to your device immediately after your purchase.

Please check your spam or junk inbox. And if you use Gmail, please check your Social and Promotions tabs. It’s a good idea to add transaction@etsy.com to your address book or safe senders list to ensure that you receive these emails in the future.

If you purchased an instant digital download as a Guest, you will find a link to download your files in the receipt email that Etsy sent you after your purchase.

If you don't see the email from Etsy, please check your spam or junk inbox. And if you use Gmail, please check your Social and Promotions tabs. It’s a good idea to add transaction@etsy.com to your address book or safe senders list to ensure that you receive these emails in the future.

We strongly recommend using a professional printing service, instead of attempting to print your artwork on a home printer, as results on a home printer may not be satisfactory. Professional printing services can guarantee that you get the results you want from your digital print. To deliver your artwork to the printing service, you can either upload your files to an online service of your choice like Dropbox or Box, or you can load them onto a USB drive and bring them with you. We recommend these online print services:

United States:
finerworks.com
mpix.com
posterjack.com
shutterfly.com
snapfish.com

Canada:
henrysphotocentre.com
pictorem.com
posterjack.ca

United Kingdom:
theprintspace.co.uk

European Union:
beyondprint.eu

While a heavyweight matte finish (not glossy) paper or card stock should produce perfectly fine results, using a premium archival fine art paper with a slight watercolor or linen texture will provide you with the most authentic reproduction of your vintage or vintage-inspired artwork.

Your local frame shop should have many quality framing options. If you’d prefer to purchase you picture frames online, we recommend the following vendors:

United States:
framebridge.com
finerworks.com
frameiteasy.com

Canada:
artalo.ca
framehaus.ca

- 24x36" (2:3 Ratio)
- 18x24" (3:4 Ratio)
- 16x20" (4:5 Ratio)
- ISO, A1 (23.39x33.11")
- 11x14"

2:3 Ratio file can print:
4x6” | 8x12” | 12x18” | 16x24” | 20x30” | 24x36”

3:4 Ratio file can print:
6x8” | 9x12” | 12x16” | 15x20” | 18x24”

4:5 Ratio file can print:
4x5” | 8x10” | 12x15” | 16x20”

ISO (International Standard Size) file can print:
A1 | A2 | A3 | A4 | A5
50x70 cm
5x7"

We provide one (1) free re-size per single product listing.

PLEASE CONTACT US PRIOR TO PURCHASE to verify that a re-size can be done for the product you want to purchase.

Turnaround time for re-size requests is 3 business days. Once your file is re-sized, you will receive a link where you can access and download your file(s).

PLEASE NOTE: we cannot provide re-sizing for the following types of artwork:

- Artwork with Square Dimensions
- Frame TV Art
- Gallery Sets
- Split Panel Sets

For faster turnaround, you can instead use an online printing service (like the ones recommended above) to re-size your artwork.

HelloWallsCo artwork is for PERSONAL USE ONLY.

- You are not permitted to use, share, distribute or reproduce HelloWallsCo digital files for commercial use or for resale in any form.

- You are not permitted to use HelloWallsCo digital files to edit or make changes to the files, for the purpose of commercial use or resale in any form.

- Each HelloWallsCo vintage artwork digital file has been altered from its original version, making each new derivative artwork file unique to HelloWallsCo and is copyright HelloWallsCo.

© HelloWallsCo