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- Lucy H.Wausau, WI0582Mar 22, 2024Updated review
King Buffet 3/21/24
Very poor customer service
We had only been to this restaurant once years ago, but tonight we went for the second time in 4 months. Both times the food was good overall. Some of the chicken was overcooked and some of it wasn't hot but that is to be expected in a buffet. It was clean and pleasant inside.
But both times, the service wasn't just bad, it was non-existent. When we went in, a table was pointed out to us, no words. The waitress came over and said "drink". My husband asked what soda they had. She said Pepsi products so he ordered a Mountain dew and I ordered water. The waitress dropped off the drinks as she was walking past the table. No words were exchanged, no menu was left and we just sat there for a while waiting for her to come back. We never got a "do you need a menu, do you want the buffet, please go up when you are ready, please use a clean plate each time, so how is everything, do you need anything? Nothing. My husband had been planning on ordering off the menu that he had seen in the window but as we didn't even have menus at our table and our waitress never came back, we both just decided to get the buffet. Twice someone came by and just said "soda"? Part-way through the meal, a bill was laid on our table, again with no words. No "please pay me when you are ready, please pay at the front, how was everything, hope you come back again". Nothing. When we paid up front, we were met by a stony gentleman who also didn't say anything except "sign". I am a little shocked at the reviews that say the service was pleasant. We never even got a smile or a friendly glance from anyone. I don't think we will go back. Note; I cannot leave a review on facebook. Looks like they turned that off.Helpful 0Thanks 0Love this 0Oh no 0Dec 19, 2023Previous reviewI thought it was very good food for the price. Everything was hot and ready on the buffet. The dining room was spacious and the music was low. No complaints, except about the wait staff. Don't expect much other than being led to your table. Sept 2023
- Pamela B.Weston, WI101432Feb 25, 2023
Placed an online order for delivery and requested some packets of hot mustard. I get an email from the delivery company informing me I am being charged an additional $1.21 for the hot mustard!!! I called them and asked why I am being charged extra and they inform me they don't carry packets of mustard and I am being charged for 1 cup. Who the hell needs 1 cup??? I told them to kiss my fat ass and they've lost my business for good.
Helpful 0Thanks 0Love this 2Oh no 0 - William Y.Duluth, MN03Oct 20, 2023
They have no clue on how to cook Mongolian beef. I have no idea about the rest of the food, but good luck to you.
Helpful 0Thanks 0Love this 0Oh no 0 - June M.Rhinelander, WI06Jun 29, 2023
Food was not good, some of worst we have had. It is a buffet and I don't expect a lot, however at almost $13 you should find something suitable. I was sick for two days from all the sauce and oils. Never again
Helpful 0Thanks 0Love this 0Oh no 0 - Jun 8, 2017
It's Chinese food.
Everything was fresh and hot. Taste like a million other Chinese places.
MSG IS GOOOOOOOOOD!!!
I tried a bite of everything. All good. Lunch is cheaper but dinner did have a couple types of shrimp.
No harm. no foul.
Enjoy.Helpful 2Thanks 0Love this 1Oh no 1 - Arbs C.Wausau, WI0198Jun 16, 2021
I have repeatedly ordered delivery via a service from King Buffet at this location and have never been disappointed. My family and I used to frequent their buffet pre-COVID and it was always good, but typical buffet food.
Since ordering delivery I've been impressed with the quality of the made-to-order food - and the prices are reasonable, which encourages me to order again and again. The crab Rangoon is delicious, coconut shrimp, pepper chicken - the egg foo young is the BEST IN THE AREA. My only recommendation is that they start including authentic Chinese spicy mustard with their crab Rangoon. Seriously, that's my only recommendation. Keep up the good work, King Buffet.Helpful 0Thanks 0Love this 0Oh no 0 - Tiahna P.Washington, DC171429337Dec 22, 2018
This is your generic small-town Chinese food buffet. There was nothing particularly great about this place, but no huge complaints. It's a bit rundown and grubby, but the food was alright and I didn't barf. If you desire Chinese food and want it asap, this will suffice !
Helpful 0Thanks 0Love this 0Oh no 0 - c g.Winnetka, IL2130432Dec 21, 2016
For cheap Chinese buffet, this is above average at a fair price ($10). Fresh crisp veggies and not very salty. I enjoyed especially the broccoli, mushrooms, green beans, and soup. The Generals Chicken needs some improvement.
Nice workers, seemed clean. I will be backHelpful 1Thanks 0Love this 1Oh no 0 - Jack A.Beloit, WI072Aug 23, 2018
I had the lunch buffet, the food wasn't all that hot, some of it was luke warm. There wasn't that much of a selection of food. The taste of food wasn't horrible but nothing stood out as tasting great. Staff was friendly. Price was fair for a lunch buffet. Everything looked clean. Biggest issue I had was that they dont have the ability to give you receipt which is ridiculous. I personally wont be eating here again.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeff H.Green Bay, WI77949Jun 11, 2017
I needed food and it was there. Nothing special. It was cheep but the place seems worn out. Adequate when your hungry.
Helpful 1Thanks 0Love this 1Oh no 0
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