Jolly Rancher Assorted Flavors Hard Candy, Individually Wrapped, Bulk Candy Bag

Standard Shipping: Our website shipping is handled by UPS and USPS. UPS/USPS business delivery time takes anywhere from 1-5 business days in the contiguous U.S., and anywhere from 1-7 business days to residential addresses in the contiguous U.S.. Keep in mind that delivery days do not include YUMMYLAND order processing time (1-2 business days).

Express Shipping: UPS Express or USPS Priority Mail Express offer one business day, two business days, and three business days delivery services. Keep in mind that delivery days don’t include YUMMYLAND order processing time. We recommend using this option when you order melt-able products during the summer.

Damage Package Policy: It rarely happens, but damages incurred during transit are beyond our control. If you find that your order is damaged upon accepting delivery of it, you must keep ALL of its original packaging and call us within 24 hours of receiving the package. You will have to agree to a UPS or USPS inspection within 24 hours of receiving the product. UPS or USPS will need to conduct this investigation before we can issue you a refund or send replacement products. This is done to ensure that UPS or USPS will reimburse us for the damages in order to accommodate you. If you throw away the original packaging or do not agree to an inspection, we will be unable send you replacement products or issue you a refund.

Returns: For the health and safety of our customers, we DO NOT accept returns on any edible products. We only accept returns of non-edible items that have not been used and they have the original packaging. We are not responsible for returns on incorrectly ordered items.

But, in what cases is a return possible?
- A full refund is possible if the wrong product was shipped due to our mistake (customer must send photos in original packaging).
- A full refund/half refund is possible if the package was damaged in transit, excluding shipping cost + 15% restocking fee - if the client does not return the package for inspection to UPS or USPS.

In which options can a refund not be implemented?
- If the package was lost due to an incorrect address, but the address matches the address on the UPS or USPS tracking.

Our Quality Assurance team inspects all products before leaving our facility. YUMMYLAND is not responsible or able to control the condition of our products once it leaves our facility. Please make sure you are accepting the product promptly to avoid undesirable warm conditions for candy products. Store candies air tight and in a temperature controlled space no warmer than 72°F. We do not accept returns for melted products. Please review our warm weather policy for more info.

Warm Weather Policy

Although it is not very common, yummylandcandy.com cannot guarantee that some products will not melt during transit during warm temperature months from April 15 to October 15. yummylandcandy.com is not responsible for products melted or affected by temperature for any reason during transit.

Our Quality Assurance team inspects all products before leaving our facility. YUMMYLAND is not responsible or able to control the condition of our products once it leaves our facility. Please make sure you are accepting the product promptly to avoid undesirable warm conditions for candy products. Store candies air tight and in a temperature controlled space no warmer than 72°F. 

Here are some helpful tips for shipping during warm weather:

Expedited Shipping: Use one of our expedited shipping services (Next day, 2nd day, 3rd day). These types of services are expensive, but to save on shipping, one can place an order for meltable candy (chocolate, gummies, taffy, and jellies) and another order for non-meltable candy. Use expedited shipping for meltable candy and ground shipping for non-meltable candy.
Ice Packs: We put them for free. We use minimum 1 ice pack for every 5 lbs of meltable candy.
Business Address: Use a business address as a shipping address. Most of the time, carriers deliver before noonto business addresses.
Track your package: If possible, track your package daily. By doing this you can make sure that you will be at home when your package is delivered. Otherwise, your package will be left outside where sunlight can potentially hit it.
Choose Shipping Date: During warm weather you can request to have your order (if includes meltable product) shipped out between Monday and Wednesday to avoid packages being stored in a UPS or USPS hub over the weekend. Let us know if you want YUMMYLAND to ship your order on aMonday,Tuesday, or Wednesday within 5 hours of placing your order. Once the order is released, we will not be able to cancel your order.   

All of these recommendations are precautionary. We encourage all of our customers to follow them when weather exceeds 65°F. Even though you purchase ice packs with your order we cannot guarantee that your order will not melt, or have any temperature related reactions such as blooming, condensation, freezing etc. Ice packs last for no more than 36 hours depending on weather.

Cancellations Policy

For order cancellations please contact us at (773) 916-5527 Monday through Friday from 9:00 am to 5:00 pm PST. We reserve 1-2 business days to process orders, but most of the time orders are fulfilled minutes after the order is placed. Orders need to be cancelled within five hours of placing the order. Once the order is released, we will not be able to cancel your order.

More information about our policy you can see here