Table of Contents

Introducing Microsoft Outlook 2010; Let's Get Started!; Modifying the Display of the Ribbon; Dynamic Ribbon Elements; Changing the Width of the Ribbon; Adapting Exercise Steps; Features and Conventions of This Book; Using the Practice Files; Getting Help; Getting Help with This Book; Getting Help with Outlook 2010; More Information; Part 1: Basic Skills; Chapter 1: Get Started with Outlook 2010; 1.1 Connecting to E-Mail Accounts; 1.2 Troubleshooting Connection Problems; 1.3 Key Points; Chapter 2: Explore the Outlook Windows; 2.1 Working in the Outlook Program Window; 2.2 Working with the Ribbon and the Backstage View; 2.3 Working in the Mail Module; 2.4 Working in the Calendar Module; 2.5 Working in the Contacts Module; 2.6 Working in the Tasks Module; 2.7 Key Points; Chapter 3: Send and Receive E-Mail Messages; 3.1 Creating and Sending Messages; 3.2 Attaching Files to Messages; 3.3 Viewing Messages and Message Attachments; 3.4 Configuring Reading Pane Behavior; 3.5 Viewing Message Participant Information; 3.6 Responding to Messages; 3.7 Key Points; Chapter 4: Store and Access Contact Information; 4.1 Saving and Updating Contact Information; 4.2 Communicating with Contacts; 4.3 Displaying Different Views of Contact Records; 4.4 Printing Contact Records; 4.5 Key Points; Chapter 5: Manage Scheduling; 5.1 Scheduling and Changing Appointments; 5.2 Scheduling and Changing Events; 5.3 Scheduling Meetings; 5.4 Responding to Meeting Requests; 5.5 Displaying Different Views of a Calendar; 5.6 Key Points; Chapter 6: Track Tasks; 6.1 Creating Tasks; 6.2 Updating Tasks; 6.3 Removing Tasks and Items from Task Lists; 6.4 Managing Task Assignments; 6.5 Displaying Different Views of Tasks; 6.6 Key Points; Part 2: Content Management; Chapter 7: Organize Your Inbox; 7.1 Working with Conversation View; 7.2 Arranging Messages in Different Ways; 7.3 Organizing Outlook Items by Using Color Categories; 7.4 Organizing Messages in Folders; 7.5 Managing Messages by Using Quick Steps; 7.6 Quickly Locating Messages; 7.7 Printing Messages; 7.8 Deleting Messages; 7.9 Key Points; Chapter 8: Manage Your Calendar; 8.1 Defining Your Available Time; 8.2 Configuring Time Zones; 8.3 Working with Multiple Calendars; 8.4 Sharing Calendar Information; 8.5 Printing a Calendar; 8.6 Key Points; Chapter 9: Work with Your Contact List; 9.1 Creating Additional Address Books; 9.2 Importing and Exporting Contact Records; 9.3 Creating Contact Groups; 9.4 Quickly Locating Contact Information; 9.5 Personalizing Electronic Business Cards; 9.6 Key Points; Chapter 10: Enhance Message Content; 10.1 Personalizing the Appearance of Message Text; 10.2 Embedding and Modifying Images; 10.3 Creating and Formatting Business Graphics; 10.4 Changing Message Settings and Delivery Options; 10.5 Key Points; Part 3: Program Management; Chapter 11: Manage E-Mail Settings; 11.1 Working with New Mail Notifications; 11.2 Creating Rules to Process Messages; 11.3 Blocking Unwanted Messages; 11.4 Securing Your E-Mail; 11.5 Key Points; Chapter 12: Work Remotely; 12.1 Working with Outlook Items While Offline; 12.2 Managing Download Options for Slow Connections; 12.3 Automatically Replying to Messages; 12.4 Working with SharePoint Site Content; 12.5 Key Points; Chapter 13: Customize Outlook; 13.1 Personalizing the Outlook Program Window; 13.2 Creating and Managing Quick Steps; 13.3 Customizing the Ribbon; 13.4 Customizing the Quick Access Toolbar; 13.5 Personalizing Your Office and Outlook Settings; 13.6 Key Points; Glossary; Keyboard Shortcuts; Common Procedures; Views;