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Arnie GarrettArnie Garrett 

Severe AdWare infestation

I recently purchased, only a month ago, a Dell Inspiron PC with Windows 8 with a subscription to Office 365 in the cloud. Als, last week I purchased a 2-year subscription to AVG Anti-Virus (and this catches everything but adware!). At present I have numerous irritating, frustrating, and work-interfering adware files/programs that have somehow attached themselves to my PC. I ass-umed Dell Support could help (for only $80/per incident!). And it looks to be the same money-grab with AVG...which, once again I asss-umed AVG would be able to kill the adware as part of its functionality. Bottom line is I need HELP!...Is there someway I an get rid of the adware locally without paying for tech support (which frankly a brand-new PC should be covered???)???
 - Arnie Garrett
   Frustrated in Braselton
AvinashAvinash (Avast) 
Hello Arnie. Sorry to hear about the inconvenience caused. I would recommend you to uninstall all unknown/unused programs and browser addons.
Arnie GarrettArnie Garrett
Avinash:
Thanks for the quick response. I'm hesitant to guess which are the "unknoown/unused programs" or "browser add-ons".

Here are my installed programs (attached .jpg image)Arnies Installed Programs
. I would be very appreciative if you could be specific...

 
AvinashAvinash (Avast) 
Arnie, please note that I could not suggest which program is useful to you and which is not. Just review the publisher name and installed date against each program. If you are not familiar with the publisher or if you do not recall installing that particular program on that date, you can go ahead and remove that program.
Arnie GarrettArnie Garrett
Avinash:
OK...I Uninstalled several programs that didn't appear to be system-critical but the pop-up/newpage issues remain!...do you have any other recommendations I might try without messing things up?
AvinashAvinash (Avast) 
Arnie, please go to your web browser settings and check for unknown/unused add ons and plug ins.
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