Four Seasons Resort and Residences Whistler

From the desk of Flopsie the Corgi.

After a brief break from traveling due to covid, and new freeloader who joined our household (the small hoomin), we are back to visiting new dog friendly places. Where to? Opening Day at the #1 ski resort according to thr wall street journal 2 weeks ago.

Checking into Whistler's Four Seasons was a breeze. My mahm told the concierge when booking the room. They ask for my name, age, and breed. From then on, they knew what size bed, bowl, and bandana fit me. As I stepped into the room, my stuff was all set up by the fireplace. FS knows I am important so I even have a special sign that says I'm important. Ha!

So here's the deal. This place has a lot of small hoomins and dogs. People who stay here are families with 2 legged or 4 legged children. I met three corgis on this trip alone. Then there's this Yorkie down the hall from me. We met a scottie at breakfast, and a poodle at dinner. Yeah, I'd say this place is pretty good for socialized dogs. On my elevator ride up I met a dachshund puppy who didn't know how to dog yet so the owner had to pick him up.

In the afternoon, I hang out by the fire pits during smores and hot chocolate time (for the small hoomin) and wine tasting for the big hoomins.

The fancy steakhouse, Sidecut, has outside patio seating with heaters so dogs don't have to stay in the room.

Oh yeah, dogs are allowed to stay in the room. There's even a special sign for the door that says VIP in room. P for pet.

A tip for my fellow pups' poopscoopers: There aren't that many garbage cans around the facility. My hoomins awkwardly handed my poop to the hotel staff.

My 2 big hoomins and 1 small hoomin love this place so much they made reservations to come back later in the season (when there is more snow).

This is resort is hidden in the green trees of Whistler. This place is so beautiful and you feel like royalty when you stay here. The staff is so helpful and always smiling.

The rooms are a nice size and we had so view of the mountains. Breathtaking and so peaceful.

We had such a good time

Amazing experience, top notch customer service. The staff is extremely friendly and accommodating. The General Manger Joseph is a gentleman. Very beautiful property and excellent overall experience. We look forward to our next stay at the four seasons in Whistler!

You can never go wrong staying at a four seasons and this four seasons is no exception. Fantastic service, location and rooms!

I loved this resort. It was perfect in every way! The location was great as you could walk to and from the Village and easily access restaurants, shopping, and the gondolas. But, there also was a convenient shuttle and car service you could take into town. Service was outstanding across the board.

The hotel was decorated beautifully for the holidays with many Christmas trees and sparkling lights. There also was an array of fun festive activities like hot chocolate, s'mores, and complimentary wine. They had calming holiday music everywhere.

Our room was spacious but also cozy. We got a complimentary upgrade which was so nice of the front desk employee who checked us in. I loved the fireplace in the room, we kept in on pretty much constantly! The both amenities were nice and the bed was super comedy. House keeping was awesome and fast.

We also loved using the spa amenities like the steam room and sauna. The three outdoor hot tubs and heated pools were excellent for the snow days we had! They also had drink service by the pool (though it was pretty slow).

When we were there the chef was doing his GOA pop up, and we had the pleasure of eating there on our last night. It was the best food we had in Whistler. Everything was delicious! The food was creative but not tooooo creative, perfectly spiced (nothing too spicy or too mild), and you could really taste the love and passion in each dish. We tried LOTS of things: grilled octopus (tender, flavorful, and in the most delectable bed of potatoes), crispy pork belly (rich, loved the cilantro sauce), and the seafood soup (this was the stand out dish for me. I could eat this every day and I hope it makes it's place as a permanent dish at one of the other four seasons restaurants!) for my main I had the mushroom korma and my husband had the veal - we both though they were exceptional. We had both rice and paratha. The paratha was spectacular!!!! Finally we had the sweet dumpling dessert, another knockout. I can't say enough good things about the GOA pop up, so if you're in town when it's still going, go check it out!!!

I stayed here with my son during Easter week. While the resort itself is gorgeous and luxurious, the service was quite subpar, especially for a Four Seasons. See below email I sent to management.

we stayed at the resort last night, and while the place itself is nice and comfortable, there were several
Issues we encountered, which dampened our experience:

- room not ready at 4 (taken care of with the $50 credit and was acknowledged by front desk without us needing to bring it up)
- subpar experience at Braidwood. Initially, I ordered a Braidwood Hot Toddy. Our server came back a few mins later saying they couldnt do hot drinks anymore but then proceeded to give me options like an Irish Coffee or a regular hot toddy, which I ended up getting. When I got the bill, they charged me for the Braidwood version, which was more expensive, until I brought it up, after which they revised the bill. I also ordered the mussels for dinner. After a few mins she came back to say that that, too, was not available.
- s'mores service - this was what most the most impact on our experience. I didn't even know there was s'mores offered until I saw a family by the fire pit enjoying them. My son absolutely loves s'mores and seeks it every time we stay at a hotel that offers it. Neither the front desk or the brochure mentioned this as we checked in. By the time we went downstairs to the lobby, they said they stopped service but suggested we go to Braidwood to ask. We went down to Braidwood and the front desk girl said they ran out. My son was so disappointed (so was I) and it absolutely affected the mood for the whole night. We checked in early enough where if we were at least told, we could have tried to get there before it ran out. We already had to wait in the lobby for our room that was late; we could have just gone down and gotten s'mores i stead. We know we could have gotten s'mores because we literally just mossed the last batch by 2 mins, when another family picked up the last set at Braidwood.

While I travel a lot and stay at nice places, I tend to prefer smaller boutique hotels over chains such as the Four Seasons. It's because of my son that I stay at your hotels so when he's disappointed because of subpar service, that is truly disappointing to me. I realize that most of the staff in ski towns are kids who arent as well-experienced as in other places but we just stayed at another hotel in the village right before this and did not experience the type of amateur ignorance as the novice staff at the Whistler property showed (not up to par with other FS properties we have stayed at).

HOLY MOLY. This place was amazing. So beautiful inside and out and you can't beat the view. The staff was so friendly and everything was just so thoughtful. It is walking distance from the upper village and main village (or a short drive). It is also in walking distance of lost lake. Absolutely breathtaking.

This was our first time to Whistler and really liked the Four Seasons. Would highly recommend.

The location was fantastic. While not ski-in, ski out, they have a ski concierge right next to blackboard gondola base which is super convenient. The Whistler ski instructors will meet the kids right at the ski concierge which is particularly nice if have children. also liked how much quieter the location is being outside of the Whistler village.

The service was outstanding. All of the staff we interacted with were fantastic. The room, amenities and grounds were all great. We stayed in the alpine suite which was nice floor plan with kitchen and very spacious. Also a nice feature is that since most people leave their ski boots at the ski concierge, the hallways common areas here were generally much cleaner than those of other luxury ski hotels we've stayed since everyone is not shlepping around in their boots.

The only negatives were the one on-site restaurant for breakfast, Braidwood Tavern, where the food was ok and the service was awful. We ate there everyday since we were captive audience and it was the only place on-site but would definitely avoid Braidwood if there were any other options. Also the ski concierge was pretty disorganized at peak times. Despite leaving all of our goggles in the same ski basket, they somehow completely lost one of our pairs of goggles. Things were smoother before and after the big rushes so would recommend trying to avoid the peak ski concierge rush times (-~9am and 3pm) if possible.

Overall a fantastic stay and would highly recommend!

After having made an annual Thanksgiving trip to Whistler for years, this year's trip was our last. The resort has become very dated. I think that trying to document everything wrong with this property would require more space than anyone wants to read. The biggest problem is with value.

Here's a shortlist

-The beds are very, very uncomfortable. We didn't sleep for 8 nights.
-Beeping trucks started at 6:10 AM behind the hotel and go all day.
-The entire property needs to be remodeled; especially the rooms.
-Sub-par restaurant; breakfast is absolutely wretched.
-Bar/Lounge area converted to a dining area. No longer "cozy".

On the positive side, the staff remains 10/10, which is remarkable when much of their staff is seasonal. We'll be back to Whistler, but will stay closer to the village, likely in a STR.

We stayed for 2 nights. Check in was very long and as a compensation, we were offered an upgraded room, however, that room was available only for the 2nd night.
At the fitness room I was asked to wear a mask during the time I was running. That is impossible, againts the Covid instructions of the ministry of health (see: https://www2.gov.bc.ca/gov/content/covid-19/info/restrictions#pho-order ). Quote: "Masks required at all times, except when actively exercising". Tried to contact the manager but they were not helpful. Note that requiring someone who is running 5 MPH for an hour to wear a mask is even dangerous, and unnecessary.